For those of you working on your Harvard University MBA by correspondence from home, here you go:
“Managers,” Peter Drucker wrote, “must understand that business results depend on a balance of efforts and results in a number of areas."
Yet if the Drucker Institute’s measure of corporate effectiveness is any indication, that is much easier said than done.
Of the 902 companies that we analyzed this year, a mere seven of them scored 60 or higher, on our 0-100 scale, in every category of performance that we examined: customer satisfaction, employee engagement and development, innovation, social responsibility and financial strength.
The seven companies:
- Accenture PLC
- Apple Inc.
- HP Inc.
- Mastercard Inc.
- Pfizer Inc.
- Procter & Gamble Co.
- Visa Inc.
Of note:
It is not unusual for companies to earn a 60 in one or more areas.
Even Ubiquiti Inc., a technology company that tied for last place overall on our list for 2022, rang up a 63.5 in financial strength.
Seventy-one companies scored a 60 or higher in three or more categories.
But this year, as in years past, those scoring at least a 60 in every area were few and far between.
The company ranked No. 1 on our list overall for 2022, Microsoft Corp. falls short of being an All-Star because of a 48.6 in customer satisfaction.
Incredibly rare to consistently make the list:
The only thing rarer than doing well in every category is doing it over and over again. Just one company—P&G—has been an All-Star six times, scoring a 60 or higher in every component of our model every year since 2017, when our rankings were first published.
Apple has been an All-Star five times.
No other company has pulled off this feat more than three times.
Management Top 250: at this link. The top ten, and their composite score:
- Microsoft, 98.6
- Apple, 83.2
- IBM, 80.9
- GM, 80.7
- Whirlpool, 78.9
- Nvidia, 78.5
- Intel, 78.4
- Amazon, 77.9
- J&J, 77
- Mastercard
The second ten:
- P&G, 76
- HP, 75.
- PFE, 73.3
- Cisco, 73
- Accenture, 72.9
- Adobe, 72.9
- Ford, 72.9
- Visa, 72.9
- Pepsi, 72.7
- XOM, 72.6
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