Monday, May 4, 2026

Apple Products: They Just Work -- May 4, 2026

Locator: 50708APPLE.

This is why I love Apple. It simply works. I've been using an HP Envy 6000 printer to print and scan from my very old MacBook Air and it has worked perfectly. I love it. 

This past year we bought a very, very new M4 MacBook Air for my wife which she has been using for printing. However, last night when she tried to scan a document, we couldn't find the icon for scanning.

I asked Google Gemini: the explanation was long and suggested everything I did not want to do at almost any cost -- and then I realized Gemini assumed I was using a PC. Re-asking the question but specifying I was using an Apple laptop and not a PC, the answer was essentially a single line reply and the answer was perfect, and with a couple of key strokes everything worked. 

First query:

I'm trying to scan using my HP 6000 Envy. I can see the "print" icon but the icon for scanning is not there. What happened?

Reply


Everything above suggested that Gemini was trying to solve a problem for a PC, not an Apple.

So, I asked again, specifically pointing out I was using a MacBook Air.

Revised query:

I'm trying to scan using my MacBook Air and HP 6000 Envy.  I can see the "print" icon but the icon for scanning is not there. What happened?

Solution for Apple:

Use Apple’s built-in Image Capture (found in Finder > Applications) or the "Printers & Scanners" section in System Settings. But it's even simpler than that: 

Apple Image Capture: Open Image Capture via Spotlight Search (Cmd + Space) to scan without HP software.

For Apple, literally, "Command-Space" sequentially, holding both down and type in "Image Capture" in the dialogue box and it's ready to go.