Wednesday, June 14, 2023

Amazon Simply Gets Better And Better -- June 14, 2023

Locator: 44938AMZN.

Amazon just keeps getting better and better.

This is a true story; I will swear on a stack of Bibles.

Three days ago I ordered a book from Amazon.

Yesterday I got a note saying it had been delayed.

It did not bother me. In fact, shortly after ordering the book I realized I did not want it. I was no longer interested in that book or that author. 

But for $10, it was so inexpensive, I just let it go. I did not cancel the order, though my heart was no longer in it.

Today, I got a message from Amazon saying that they were unable to obtain a copy of that book and that my order had been canceled. I would be refunded the full amount.

So, Amazon can now, based on one's history, determine whether a buyer really, really wants an ordered item. If the Amazon algorithm suggests the reader really doesn't need or want that item, Amazon will cancel the order and refund the money. 

If the customer really wants that item, Amazon figures the customer can re-order it with one-click ordering. 

And so it goes.

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