Monday, May 4, 2026

Apple Products: They Just Work -- May 4, 2026

Locator: 50708APPLE.

This is why I love Apple. It simply works. I've been using an HP Envy 6000 printer to print and scan from my very old MacBook Air for quite awhile and it has worked perfectly. I love it. 

This past year we bought a very, very new M4 MacBook Air for my wife which she has been using for printing. However, last night when she tried to scan a document, we couldn't find the icon for scanning.

I asked Google Gemini: the explanation was incredibly long and suggested everything I did not want to do at almost any cost -- and then I realized Gemini assumed I was using a PC. Re-asking the question but specifying I was using an Apple laptop and not a PC, the answer was essentially a single line reply and the answer was perfect, and with a couple of key strokes everything worked. 

First query:

I'm trying to scan using my HP 6000 Envy. I can see the "print" icon but the icon for scanning is not there. What happened?

Reply


Everything above suggested that Gemini was trying to solve a problem for a PC, not an Apple.

So, I asked again, specifically pointing out I was using a MacBook Air.

Revised query:

I'm trying to scan using my MacBook Air and HP 6000 Envy.  I can see the "print" icon but the icon for scanning is not there. What happened?

Solution for Apple:

Use Apple’s built-in Image Capture (found in Finder > Applications) or the "Printers & Scanners" section in System Settings. But it's even simpler than that: 

Apple Image Capture: Open Image Capture via Spotlight Search (Cmd + Space) to scan without HP software.

For Apple, literally, "Command-Space" sequentially, holding both down and type in "Image Capture" in the dialogue box and it's ready to go.