Updates
A day or so after posting the original post (see way down below), I received a very nice note
expanding on the theme of the "genius of Apple" or the "genius of Steve
Jobs." At one time, the two were probably opposite sides of the same
coin.
I asked the author of the piece if I could post
it for archival purposes; my granddaughters will enjoy it some day. He
agreed, but it will be posted anonymously.
[The piece was sent as a word document. There is some risk there will be errors
as I bring it over to HTML, but hopefully will catch them.]
Enjoy.
Apple Genius Musings
April 7, 2013
I think you might be right about the Genius tags. Saw your Jobs post from last night, like it.
Steve Jobs
Genius.
Mickey Drexler
Flamboyant,
successful merchant with magical touch at The Gap and J. Crew.
Although at the end of his tenure at The Gap he had something like 20 -
30 plus consecutive months of declining same store sales. He was the
right guy for Jobs to consult for retail guidance.
Andrea Jung
Accomplished,
brilliant "Tiger Student" with a "Tiger Mom," though not in New York
City. Glamorous, vibrant, great role model for the Avon ladies, and
nice besides. Always been a fan -- love her.
Saw a
snippet somewhere of a parody on Apple where Jobs and his execs were a
bit in awe and in fear of her; I believe it. She asked Jobs, "Why do
you have all this cash?" Response: "Cause that's what we do here in
the valley."
Execs would brief the board, she would want to get into
all the numbers which they wouldn't have, "well, then how about just
giving us an overview" -- "ah, ah, I really don't have that put
together." Guess they thought they were briefing Al Gore.
Don't pretend to know the issues she had at Avon, but still love her.
Tim Cook
Don't
really know much about him other than a few articles I've read over the
years. Read Jobs said Cook was the best hire he ever made, and perfect
for Apple's needs. His forte is supply chain, so "master" of supply
chain might be the best moniker for him.
Some people say
Michael Dell is a genius for his "build-to-order" business model where
he would need to invest in only 2 -3 days of inventory, which provided
him an annualized 120 - 150 inventory turns, an unbelievable metric.
This of course meant he was getting free use of cash for the 30 - 60 day
terms that his vendors were providing Dell, as well as other benefits.
Eventually
he found even this model was too expensive to operate in the US. Dell
was also obtaining laptops built, I believe in Taiwan and then
configuring them in the US, which resulted in double handling. Too late
he moved operations off-shore and added distribution through retail
channels as well.
Meanwhile Tim Cook had Foxconn
manufacturing tons of Apple products in China, and even shipping some of
them directly to end users in the US. He is eating Dell's lunch.
So
maybe there is a case for the genius tag, but it is hard to compete
with a flamboyant merchant and a creative, charismatic founder -- supply
chain just doesn't have the same glitz, glitter or sizzle.
Hau Lee
Don't
know whether you are familiar with Hau Lee. He came to the Stanford
Business School from Hong Kong some 20 plus years ago, and is the
founder and current director of the Stanford Global Supply Chain
Management Forum. He is acknowledged as the foremost supply chain guru
around, a true genius, and nice as can be.
Besides all
the academic type papers he produces, he has studied dozens of companies
from the inside out. Early on he took a year's sabbatical and worked
with HP resolving some significant issues, and has done engagements for
bunches of other companies. I can't follow all the math in his
technical papers, but he patents a lot of it, and puts it in
applications around which he has co-founded a number of startups. He
knows business, and applies common sense throughout everything he
develops or proposes.
His demand planning, forecasting
and replenishment math and logic, together with that of his
multi-echelon inventory management were the basis for a San Francisco
enterprise software company he co-founded called Evant, which was
subsequently acquired by supply chain firm Manhattan Associates. He
co-founded another San Francisco software company, DemandTec that uses
his logic to define price points and product mix based on customer
buying trends. DemandTec was recently acquired by IBM.
I
am not sure why I am getting into all this, other than I guess Tim
Cook's supply chain expertise has led me astray. I am intrigued by the
supply chain concepts in the Bakken, and beyond; at all levels, in all
industries and companies. It is not just getting the resources out of
the ground and deciding whether to use rail or pipeline, but which play
in the US or anywhere an E & P company commits to if any; gas
versus heavy versus light oil versus coal versus....; all the
transportation infrastructure decisions; where and whether to build
refineries and for what; identifying markets; getting all the materials
and supplies needed by the E & P's to them; everything all the
companies and individuals need to handle the explosive growth of
Williston and the other booming cities; whether to gobble up E &
P's; and a great deal of this extends globally -- both in and out (also
my favorite burger place, animal style please) -- with all its
implications.
At any rate you are so knowledgeable and
widely read that I am taking the liberty of attaching a great 2004
Harvard Business Review paper of Hau Lee's and a bio I copied from
someplace. Don't feel obligated to read any of this -- I am certain you
won't, feel obligated that is.
My final thought, which I
could have come to a long time ago, is that if Tim Cook sees Apple
through the transition from the genius founder over the next several
years, then he may be due some consideration for the genius designation
himself.
**********
Note: one can see
a bio of Hua Lee here.
Note: If one googles "the triple a supply chain" pdf the first hit should be of Hau Lee paper published in
Harvard Business Review in October, 2004.
Original Post
I don't know if anyone recalls the article in
Newsweek or
Time magazine years ago featuring Apple and Steve Jobs. It was a several-page article, and there was a photo of Steve Jobs sitting cross-legged with a clam-shell contraption on his lap, and he called it magic. It wasn't connected to anything. No power cord. No internet cable. And he was years ahead of his time and calling it magic. It was hard to believe it was his toy, not "his" toy because he bought it at the store, but it was "his" toy because he made it at his shop (which by then was a technological marvel in its own right).
So, tonight, I'm at a place where I have no television, no internet, and I am desperate to see THE GAME.
I know I won't be able to watch it but I can at least follow the score if I get up to Starbucks.
Here I am. In Starbucks. I turn on the computer, check some mail, make sure the blog is up and running, and then I click on
Yahoo!Sports expecting to find a score.
And there it is: NCAA LIVE!
It's incredible. Here I am, listening to the 10-hour video of "What is Love" on YouTube in the background, typing on the blog, and watching THE GAME live.
Jobs was simply a genius. What he invented. What he saw coming.