Locator: 49927AMAZONCAPEX.
See graphic this link.
Consumer-facing chatbots (shopping and assistance):
- Rufus
- Alexa+
- Customer service bots
Business and developer chatbots (AWS):
- Amazon Q
- Amazon Lex
- Amazon Q in Connect
The above chatbots are powered by Amazon's own foundational models (such as Amazon Nove) and models from Anthropic (like Claude) which are accessible via Amazon Bedrock.